PayPal integration

Connect PayPal to accept online payments for your services.

Process secure payments via PayPal, credit and debit cards, and more. The INCH-PayPal integration enables you to get paid through your calendar and Booking Page.

Enable the PayPal integration

1. Navigate to Settings > Payments and click the ‘Stripe’ tile.

2. Click the ‘Activate’ button and a pop-up window will appear. Enter your PayPal account details when prompted. This allows INCH to connect.

3. Click ‘Log in’ and the pop-up will close. INCH will display a ‘PayPal activated’ message. Click ‘Okay’.

You can now accept PayPal and card transactions from your INCH calendar. View recent payments and issue refunds by navigating to Settings > Payments > Payment history.

Accept PayPal payments through your Booking Page

Navigate to Settings > Payments and scroll to ‘Booking Page payments’. Next to ’Accept Booking Page payments’, flip the on/off switch to on.

Clients will now be able to prepay for appointments that have a charge attached. They pick a service and time, fill in their contact details and are prompted to make payment via PayPal or card.

Once a transaction is processed, your Booking Page confirms the appointment on-screen. Your client also receives an email confirmation and digital receipt.

Learn more about Booking Page payment settings

How your clients pay through the Booking Page

When a client selects a service on your Booking Page, the charge is listed next to the service name.

They’ll be prompted to pick a service provider, date and time. From there, they’ll be asked for their contact details.

Once details are added, the payment screen will appear. Here, your client can choose how they want to pay - PayPal, debit card or credit card.

If you made upfront payment mandatory, they must pay before the appointment is confirmed. Otherwise they can skip payment.

A timer displays above the payment window, giving your client 5 minutes to complete booking. If they do not complete booking in this timeframe, they'll be directed to start again. This frees up the time slot for other clients.

Clicking the ‘PayPal’ button requires the client to sign into their PayPal account to provide payment. To complete booking, they must click ‘Buy now’ and when their payment information is verified, their appointment is confirmed.

The appointment details automatically land in your calendar and both you and your client receive instant confirmations.